Support & Information

Cleaning Service FAQs

Find answers to common questions about our cleaning services,
scheduling, and what to expect from us.

What areas do you serve?

We provide cleaning services throughout the larger Sacramento area. Contact us to confirm if we cover your location.

What cleaning services do you offer?

Our team offers deep cleans and recurring services for homs. We also provide airbnb reliable turnovers and have worked with salons and offices as well. If interested in getting reliable cleaning for your company, let us know in our form.

What do you not clean?

We do not clean mattresses, carpets, ceilings or couches.

How do I book a cleaning?

Fill out our form and we will get back to you as soon as possible to talk further details, get a solid estimate and schedule a cleaning time.

Are you licensed and insured?

Yes, Tornado Cleaning Services is fully licensed and insured to give you peace of mind.

Do I need to be at home during cleaning?

Not at all, many of our clients prefer to provide access before leaving. We’re happy to work while you’re home or away, whichever feels more comfortable for you.

Can I request fragrance free or allergy free products?

Yes, we can accommodate any sensitivities or preferences — just let us know in advance.

How long will the cleaning take?

It depends on the size of your home and the level of service. Most standard cleanings take between 2–4 hours.

What if I'm not satisfied with the cleaning?

Your satisfaction matters most. If something’s not right, let us know within 24 hours and we’ll make it right.

How do you price your cleaning services?

Pricing is based on the size of your home, its condition, and the type of cleaning requested. We’re happy to provide a free, no-obligation quote.

Do you offer recurring cleaning services?

Yes, we offer weekly, biweekly, and monthly plans with discounted rates for regular clients.